On this page you will find a summary of the services that are available to you as a resident in Romford. Also see:

🔸 Havering Council are extremely proactive in the services, facilities and events it provides to families in the borough. There are a great number of parks, sports centres and facilities. For general enquiries call 01708 434343 (9am to 5pm).

There is a wealth of information available via the Family Services Hub.

🔸 There are several options if you need a Late Night Pharmacy for any reason.

*Boots Pharmacy, 7 The Brewery, Romford RM1 1AU
Open until midnight
Phone 01708 737778

*Clockhouse Pharmacy, 5 Clockhouse Lane, Collier Row RM5 3PH
Open until 11pm
Phone 01708 733331

*Supercare Pharmacy, 198-200 High Road, Chadwell Heath RM6 6LU
Open until 9pm
Phone 0208 5901819

🔸 There are lots of council owned carparks in and around the borough, ten of which are in Romford. They all use the Ring Go payment app which you can install on your phone. Set up an account and register your car to make it easier to use. You can find a full list of council owned car parks here.

🔸 Romford's Citizen Advice Bureau is located on the first floor of Romford Central Library, St Edwards Way, Romford RM1 3AR. There are also centres in Hornchurch, Harold Hill and Rainham. All are by appointment only.

It's information, guidance, advice and in-depth support service helps people resolve many issues that impact on their lives, health and well-being. The service is free, impartial, independent and confidential. You can get advice on debt, housing, homelessness, immigration, family, employment, consumer, general advice, benefits and universal credit. Most appointments will be over the phone however in some cases there may be an option to make a face to face appointment.

Call the local helpline on 0300 3302179 (free to call) or via https://www.haveringcab.org/

Lines are open:
Monday, Wednesday & Friday 10am - 12:30pm
Tuesday 10am - 4pm
Thursday 1pm - 3:30pm

You can book to speak to someone at one of the local centres by clicking here.

🔸 You will find frequent services to London and beyond from Romford Station. Romford is located in Zone 6 of the TfL fare zones. There is a lift inside the station and ramps to each platform for pushchairs and wheelchairs although tickets are only available at the main entrance. There are public toilets on Platform 4 however there are no baby change facilities.

🔸 Havering Household Waste - If you are unsure when your waste will be collected, click here to check. A roll of 16 orange recycling sacks will be delivered to each home every 13 weeks however if you need more you can collect a roll of bags at any library, at the Town Hall or at Mercury House. The main Reuse & Recycle Centre for Havering is at Gerpins Lane, Upminster, RM14 2XR. Full details of opening times can be found here.

🔸 Romford Market is open for business every Wednesday, Friday, Saturday and Sunday and often hosts seasonal special events - we will keep you updated with these in our 'What's On' guide. On market days the carpark in Market Place is closed to the public.

🔸 Romford Police Station is located at 19 Main Rd, Romford RM1 3BJ. It has a front desk facility which is open 24/7 should you need to make an enquiry. Calling 101 will automatically connect you to the local police force and can be used for general enquiries, concerns that do not require an emergency response and passing on information.

🔸 Baby Change Facilities - there are quite a few places with a baby changer in town, if we have missed any please let us know!

The Mercury Mall - under Asda, next to ExcelKids Play and Care (formerly TeaTots)
The Liberty Shopping Centre - near the carpark entrance
Sainsburys - The Brewery
Marks & Spencer - first floor
Romford Market - ground floor of Tollgate House, market days only.
Asda - Mercury Mall
Costa Coffee - South Street and The Brewery
Tesco - Roneo Corner & Gallows Corner
Roomes, Upminster
Langtons, Hornchurch - in the courtyard near the cafe
Raphael's Park - inside the restaurant
Romford Shopping Hall
Muffin Break - Liberty Shopping Centre
Central Library

There is information about public toilets in Havering on the Havering Council website here.

🔸 Collier Row and Romford Food Bank - If you should need to use the food bank or would like to donate to this you can find all the relevant information here.

🔸 Domestic Violence - if you are experiencing domestic abuse or violence it is vital that you speak to someone. If you are in immediate danger please call 999. You can visit the National DA Helpine website or call and speak to someone on 0808 2000 247.

🔸 Romford Samaritans - if you need to speak to someone you can contact the Samaritans on 116 123 which is free from any phone.

We update the information on this page regularly. If you spot a mistake or something that has changed, please do let us know.

*page updated January 2024